Privacy
Policy
SMS Privacy Policy
Effective Date: 6/3/2025
- Introduction
We (Buzz Consulting Company LLC) respect your privacy and are committed to protecting personal information you share when communicating with us via SMS/text message. This SMS Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.
- Scope
This policy applies only to one-on-one SMS/text message communications you initiate or receive from us for customer service, appointment reminders, order updates, or other non-marketing purposes.
- Information We Collect
- Phone Number: The mobile number you provide to us.
- Message Content: SMS messages you send to and receive from us (e.g., questions, confirmations).
- Usage Data: Timestamps, delivery/read receipts, and message status.
- How We Use Your Information
We use your SMS data solely to:
- Respond to your inquiries and requests.
- Send important service messages (e.g., appointment reminders, order updates).
- Maintain records of our communications for quality control and dispute resolution.
- Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes.
- Legal Basis (If in the EU/UK)
Where applicable, our legal basis for processing is:
- Contract: To fulfill our service obligations to you.
- Legitimate Interest: To ensure smooth, secure customer service communications.
- Data Retention
We retain SMS records for as long as necessary to:
- Provide you ongoing service.
- Comply with legal, tax, or accounting obligations.
After that period, we will securely delete or anonymize your data.
- Data Security
We employ administrative, technical, and physical safeguards to protect your SMS data against unauthorized access, use, or disclosure.
- Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold.
- Correct or update inaccurate data.
- Request deletion of your data (subject to legal exceptions).
To exercise any rights, please contact us at the details below.
- Changes to This Policy
We may update this policy occasionally. The “Effective Date” at the top will reflect when changes take effect.
- Contact Us
If you have questions about this policy or your data, please contact:
Email: privacy@buzzcc.com
Phone: 405-633-2899
SMS Opt-In Script
By opting in to SMS with Buzz Consulting Company LLC, you are agreeing to receive informational messages from us about appointments and care information from us. Message frequency may vary and message and data rates may apply. For help, reply HELP, or call us at 405.633.2899. You can opt out at any time by replying with STOP. Please visit our privacy policy at https://buzzcc.com/privacy-policy/ for more details.
SMS Opt-Out Policy
Effective Date: 6/3/2025
- Overview
To comply with applicable regulations (e.g., TCPA in the U.S.), we provide a clear, easy way for you to stop receiving SMS communications from us at any time.
- Opt-Out Methods
You may opt out of all future SMS messages by sending any of the following keywords in reply to any text message you receive from us:
- STOP
- UNSUBSCRIBE
- END
- CANCEL
Upon receipt of one of these keywords, we will:
- Immediately send you a one-time confirmation message, such as:
“You have successfully opted out and will receive no further messages. Reply HELP for help or STOP to unsubscribe.”
- Cease all non-transactional and service-related SMS communications within 24 hours.
- Help and Support
If you need assistance or have questions about opting out, reply HELP to any SMS message or contact us at:
- Email: helpdesk@buzzcc.com
- Phone: 405-633-2899
- Re-Subscripting
If you change your mind, you can opt back in at any time by sending START to the same number from which you received messages.
- Legal Notices
- Standard message and data rates may apply.
- Opting out will not affect your ability to receive other forms of communication (e.g., email), unless you separately unsubscribe from those channels.